West China Cement Company participates in bidding for the domestic large-scale project activity and to introduce the company product widely for prompting performance of company, and to keep in touch with customer rapidly and closely for reinforcing the analysis and forecast to the marketplace and improving flexibility and controlling ability to market. “Sincerely Service” are WCC’s sale tenet, we provide sale service by our all cement plants and the market-offices everywhere, thereinto included :
SERVICE BEFORE SALES
To provide actively information in connection with company profile , the product instruction ,delivery and payment procedure, and market statistics etc. to investigate into your need situation for construction project, to invite you to our company for investigation. And to provide production sample for reference to your decision for order if you need.
SERVICE DURING SALES
The marketing service team which was composed of sales persons, logistics persons and quality experts. The team can provide the following service during ordering and making use of cement and clinker: To provide technical advice and local technical support timely. To know project progress at the regular intervals for making linkage for settlement of offering production plan in advance and assure delivering production timely and safely. To coordinate and deal with all various random events for ensuring construction project in progress normally and regularly.
SERVICE AFTER SALES
To Provide guarantee certificate of cement and invoice timely; to Track using situation of cement , to collect the comments to production and logistics and service for solving various problem timely and effectively; to treat one another with respect and communicate openly and frankly in thoroughness for maintaining good relationship between customer and us.
Room 1903, Building A, Gaoke Plaza, 4th Gaoxin Road, Hi-Tech Industrial Development Zone, Xi'an, Shaanxi, 710075 P.R.C., M
